Estate management companies

Work through issues

Residents pin a problem. Your staff move the same record until it is done. The history is never deleted.

All guides · Resident guides

  1. Open Issues

    On the estate, tap Issues. Dangerous reports sit first. You can export a CSV for a board pack.

    Staff issues list with open reports.
    Tap a report to open the trail.
  2. Move the status

    Read the note and the pin. Get to the place on the map. Log what you did on the phone you already carry. Change status as the work happens: Seen, In progress, then Resolved.

    Issue details for staff, with status and the report trail.
    Nearby open reports are flagged so the same hole is not logged five times.

Discuss your estates