ourground
contact@ourground.co.uk Email To the app

Estate management companies

Getting started: your road map

Six steps to set up once. After that, OurGround tells you what needs doing and when, so your team can get on with the work.

All guides · Resident guides

Road map: 1 talk to us, 2 get an active account, 3 draw your boundaries, 4 add your site features, 5 add your workforce (private), 6 set your maintenance and contacts, then let the app do the rest.

  1. Talk to us

    Book a free consultation. Tell us how you work today: your estates, your team, how residents reach you. We show you how OurGround fits, on one of your own sites.

  2. Get an active account

    We set up your company account and send you an invite to run it. Add each estate with its name and postcode, then activate it. The company account is free.

    Company home with Team and staff, Planner, Jobs and timings, Company settings and the estates list.
    Your company home: your team, the planner and every estate in one place.
    Activation screen showing the estate is active until 14 October 2027.
    Each estate shows how long it is active for. Extend it with a new code.

  3. Draw your boundaries

    Open the estate map and tap the corners of each area: the estate boundary, open space, play areas, roads. Name each one and say whether it is on your contract. How to draw the map.

    An area being outlined on the map with six corners and its size shown.
    Tap the corners. The size is worked out as you go.

  4. Add your site features

    Drop lamp posts, bins, benches, gates and play equipment where they really are. Residents can then report a problem against the exact item.

    Map in point mode with lamp post, bin and bench to choose from.
    Pick what it is, then tap the map to place it.

  5. Add your workforce (this is private)

    Add your people with their skills, working patterns and days off. People without an account can still be planned, and invited later. Only your company's admins can see any of it. Add your team.

    Team and staff list with skills and working patterns for each person.
    Everyone you schedule, with what they can do and when they work.

  6. Set your maintenance schedule and contact details

    Say how often each area is mown, picked or checked, and which months are busier. Set who residents should contact for each area, and your company's official contact. Plan maintenance.

    Company settings with company name and official contact.
    Your official contact appears on your staff's profile cards.

  7. Let the app do the rest

    Residents report on the map. Reports become jobs for someone with the right skill. The planner builds every rota across all your estates and tells you where the gaps are. Every step is dated and kept.

    Planner showing 68 jobs cannot be covered and roughly 1 extra full-time person is needed for grass cutting in summer.
    Plain English: where you are short, and roughly how many people you need.

What we do for you

  • We tell you what to do, and when. Every person gets a rota, and the maintenance board shows what is due and overdue.
  • We suggest workforce improvements. The planner says in plain English where you are short, and by roughly how many people.
  • We combine your estates. One plan across every site you manage, so your teams work more efficiently.
  • Want a new feature? No problem. We are not rigid, and we are here to help. On average we add new features within 24 hours, at no extra cost.
  • Export everything with one tap. Your issues, schedules, rotas and plans, ready for Excel or Google Sheets.
  • No AI with your data. Nothing about your people or your residents is fed to AI.

Discuss your estates

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